Modern companies use set of software systems which have been developed in-house or developed through outsourcing or procured as package applications.
Companies want to use the successful software systems for longer time periods to recover the investment made in their development and provisioning.
However, most of the software systems need some type of maintenance due to changing environment and scenarios like operating system updates, dependent software library updates, some hidden defects, improvements needed with time etc. Intersoft offers cost effective services for maintenance of variety of software systems based on its experience and expertise in all phases of software life cycle.
INTERSOFT IS ADEPT IN PROVIDING ALL TYPES OF SYSTEM MAINTENANCE SERVICES THAT ARE OFTEN CATEGORIZED AS:
A typical maintenance engagement can start with initial interaction with the stakeholders who own
the system to gather initial knowledge followed by collection of the available system documentation,
source code and binaries, hosting details for system including all environments like UAT and Production system.
It is followed by development of a quick functional understanding and side by side technical understanding from
available resources and analysis.
Intersoft believes in smooth maintenance of a system to ensure that customers get the benefit of continued services without any interruption or problems in production system. So, Intersoft pays a great attention to develop as much knowledge as possible in the shortest possible time which may include debugging the system code, analysing database schema, review past defect history and system logs, closely analyse recent changes.
Adequate planning for the maintenance process allows the users/customers not to deviate from their regular work schedule. Intersoft has simplified the maintenance process so much so that you won't need IT to set it up just configure it to match your workflow and take control of your maintenance operations and workforce.
Intersoft aims at maximum utilization and extension of its own and its customers business. This goal is same as of any maintenance program. Close association of job to business need enables the availability of long term trending data which adds on to better budgeting, team management, vendor management and control management.
In today’s era we have powerful rule engines which provide us with real time alerts like SMS and email notifications. Along with these functionalities our rule engines can also tell your system to create and update jobs automatically based upon infield actions and workflows. In today’s business world stay ahead and get true automation in your business with Intersoft.
Intersoft handles complex countless real time integration scenarios. Enormous increase in the operational efficiencies, productivity and success rates is achieved by integration and connection of your data, business applications and workflows.
Intersoft uses automated methods, tools and techniques for advance planning, resource allocation, estimation and scheduling that guarantees work deliverables as per given schedule.
Proper management of the recurring faults and report on failures from a customer, asset, site, job or technician perspectives helps in time saving.