Testimonials

The Apple golden ticket was a success! Thank-you to designing, developing, and delivering a seamless integration with Apple for device enrollment. Each of you make the deliverables & solutions look easy to those outside of our area…but it is known that your careful attention to detail & dedication is what contributes to the results.

My sincere thanks & appreciation.

Manager, Follett - ePay
Follett Corporation



I would like to extend a my heartfelt thanks to Complio team at Intersoft for consistently delivering top quality development, and for working so closely with us as to define our scope and requirements. I don't know how we would possibly be able to get done as much as we do without the leadership and expertise of Intersoft team! I am truly thankful for consistently going above and beyond to deliver an unparalleled application that has made it easy on ADB to expand our product offerings! The Complio team is the best I have ever worked with, and I look forward to our continued work as we head into an aggressive development calendar in 2018.

Director of Product and Technology
American Databank Group



Fantastic news – Great job! The field has been asking for this – thanks for delivering.

President, Follett Higher Education
Follett Corporation



Awesome job here by the Product/Dev/QA teams. These features will help us with AR and billing efficiency.

Chief Digital Officer, Follett Higher Education
Follett Corporation



Great job today in the demo! I am impressed with how the portal is coming together so please make sure the offshore team knows that!
Again, great job and let’s keep this going!

Product Manager, includED
Follett Corporation



I wanted to acknowledge and thank off shore SAM team for dedication and commitment to the included program. Together with offshore team assistance and our team guidance we have made great strides and improvements in SAM and raised the bar for customer service via the many enhancements and suggestions that offshore team has offered and assisted in implementing. I wanted to share how much the includED implementation team appreciated offshore team's sincere dedication, work ethic and desire to enhance our product to make it the best it can be. Thank you

Customer Solution Manager, includED
Follett Corporation



Thanks! This really is the work of all these hard working team members! I think that have done a great collaborative job in building the new Proscheduler! Lots of FANTASTIC team work!!
Nice Job on the guidance and management of this effort! ☺

Project Manager, Technology
Prometric



The system is really coming along…certainly, it’s come a long way in just a short couple of months. Great job. Keep up the good work.

Client Services Manager
Prometric



My sincere thanks for your work on the Bethpage go live. We could not have been successful without your effort.

Chief Digital Officer
Open Technology Solutions, LLC



I would like to announce that our new Sitecore 8.2 platform and S3’s site with updated content is now live and in production. The go live was completed early and without issue.

Special thanks to Linda for leading the Marketing team to define a successful MVP and for her encouragement to see us through this go live.

Thank you to our Product Owners, our development and application support team, and our technical services team. And thank you to the many others who supported us as we’ve worked on this project.

We look forward to the upcoming releases for Bethpage, SECU, and Bellco.

Scrum Master
Open Technology Solutions, LLC



Words cannot express our gratitude and satisfaction all of you as well as the other extended team members bring to Follett and the CT projects. You don’t hear our thanks and appreciation often enough, so Thank You very much on behalf of QA and the Follett Management team!

Director, Quality Assurance
Follett Corporation



Thank you for continuing your 200% dedication and sense of ownership to each and every CT release that gets deployed. All of you never cease to amaze me of the quality of your work effort put forth regardless of the clock…you are all key core team members & this product couldn’t be as successful as it is today without you!

With gratitude & appreciation…

Manager, Quality Assurance
Follett Corporation



As I have had an opportunity to reflect over the last several months on this QA journey of CT Web, it has been quite the rollercoaster and the ride isn’t over yet. What I have had a chance to witness is this QA team’s commitment to getting the job done. You have achieved so much in acquiring a solid foundation of this textbook management system…from those very first WebEx sessions to the multitude of calls, walk-throughs and scenarios. Having to maintain this knowledge base, you continued to build upon that, adding layer upon layer of complexity in the functional, systemic, integrative and automated execution of scripts. While in April of this year, we watched in anticipation as CT Web went live and seeing this through to Production was definitely an accomplishment, we cannot ignore the reality that CT Web has some obstacles to overcome.

Though some of these challenges are greater in scope than others, collaborating together has always been this team’s strength in terms of commitment and dedication. All of you are no stranger to stepping in and assisting one another. You have strived for getting to the ‘finish line’ with accuracy and thorough validations; meeting those testing timelines even if it meant losing sleep, working weekends or missing meals. You carry a sense of ownership to this initiative and are willing to do what it takes to be successful.

We are all in this together and have reached a critical path for CT Web. It’s “all hands on deck.” Our first goal will be this Sunday’s deployment. Thank you all for your efforts and continued resolve to improve CT Web with each release. I consider myself fortunate to be working with all of you.

Manager, Quality Assurance
Follett Corporation



At three separate times, and for three separate tasks/projects during the management meeting today I heard someone say "IT did an incredible job of..." and "IT jumped all over that..." I have told Toshi several times, but you need to hear this too: you guys are the best tech team I have ever had. And that includes the offshore team as well.
We are getting through a tough part of the year and we are doing it with grace and great attitudes. I'm not saying it's easy. It's not. But we are doing it well and maybe even making it look easy. Two more months. Hell yes.

Chairman & CEO
American Data Bank



I wanted to send a note congratulating all of you on the successful completion of the critical phase 1 of project Novus. As you know, project Novus is the largest most significant technology initiative we’ve undertaken since creating AMTdirect back in 2000! I say technology because the breadth of this project is enormous. It’s affected every aspect of our technology offering including our hosting partner, hardware infrastructure, all the integrated software (including upgrades for most of them), operating system upgrades (huge one!), integration points with our customers and a completely new archi0tecture for AMTdirect. I could literally make this a 10 page email with all the upgrades, improvements and changes we’ve made to AMTdirect!! All of which have been critically important to our future viability and for the opportunity for our continued success. I would like to say a special thank you to Kathleen, Terry Morgan and Scott Harrison for making the tough decisions on outsourcing this project, selecting our partner Intersoft (awesome partner btw!!), creating the plan, executing on the plan and releasing the plan!! Without their senior leadership, we would have never been able to take on this project and setup our company for the next phase of success. And lastly, I would like to give a shout out to everyone at Intersoft, especially William and Rejit, who crafted our new architecture and worked through all the hurdles (and there were a lot!!) to make project Novus a reality for us. You have been a great partner and we look forward to working with you into the next phases of Novus!

Chairman & CEO
AMT direct



We had a scenario yesterday where we had to ‘turn on a time’ with the way we were doing some estimates to help ONFS control our stakeholder. Himanshu and team went above and beyond to get Sean and I just what we needed. In addition to delivering really well for the project, Himanshu also offers the more strategic/exec information that helps us work effectively with the Business. I know Payal is a great ‘right-hand’ to Himanshu and is equally showing signs of becoming a tech leader. Finally, Sneh and Shipra did a phenomenal job of transitioning and working together for seamless and impactful testing efforts and helping our ONFS BA really understand the app. All of this under Ankit’s and Neeraj’s guidance.

Project Manager
Centric Consulting



You may recall EPay team was asked by the business to take an excel file consisting of nearly 7.9 million dollars of outstanding debt and reclassify the major accounts & customers into the CARP system so that CARRR would be able to track & accept payments. This was successfully done in production and the process of collections has started.
I just wanted to share a small success story (7.9 million) of taking an unexpected request that was time-sensitive and finding a solution that leveraged existing systems to enable the collection of funds. Team did a great job.

Manager, Applications Development
Follett Corporation



I wanted to share the team’s excitement, gratitude and praise; today we went through the smoothest dry run ever. The functionality was flawless and the application response time was off the charts.
Please thank everyone for their hard work and dedication. We cannot wait to share the results with our business users; I’m sure that they’ll be ecstatic.

Director, Course Material Systems
Follett Corporation



I would like to express my gratitude to your CourseTrack Web App project offshore team for doing such a great job on their first sprint dry run. As you know, it’s very important to the team that our sprint review with the business goes smoothly to instill the comfort level of how the project progresses. Today, Madhuri Lata performed an exquisite dry run demo to give the team at ease for the sprint review which is scheduled next week, it’ll be the first time that the offshore is performing it to the business. She portrayed a great knowledge and expertise to the application throughout the demo. With that, the team has a great level of confidence for the sprint review next week and we are very excited to show the talent of the Intersoft team.

Lead Project Manager, PMO
Follett Corporation



“Alone we work, together we win, alone we struggle together we succeed.”
I would like to take a few minutes to say thank you to our Intersoft QA team; Gaurav Jhamb, Ajay Malik, Rohit Gupta, Rohit Kumar, Deepak Punyani, Akash Chaudhary, Chaman Sharma, Sumit Aneja, Pankaj Kumar, Maneesh Saraswat, Mukul Gaur, and Mannu Kamari for their dedication, timely and efficient support, personal effort and teamwork during the last several eFollett releases; Black Mamba Phase II-November release, Black Mamba Phase II-December release, and the EF-Mobile testing initiative. Under the leadership of Ajay Malik and Gaurav Jhamb; my onshore and offshore team leads we have been successful in building transparency between our onshore and offshore QA teams at Follett. On behalf of the QA management team, I would like to express my sincere appreciation for your role in the success of these projects. I wish those of you who have moved on to other Follett and non-Follett related projects best wishes and my deepest thanks.
I would also like to take this opportunity to welcome our newest team members; Anshul Singhal, Shweta Gupta, Shobhit Goel, and Kamal Mondal. I know that the next few months will come filled with a whole new set of challenges but I look forward to working with all of you to overcome them.

Manager, Quality Assurance Department
Follett Corporation



We are very close to the release of Retirement Planner app for RMs and our management and business teams are very excited and happy with the work done by tech teams and testing team under Romil. I want to pass this appreciation to you and the entire team for all the hard work put in to make it a success. Vivek your leadership and excellent coordination with DBS team is very much appreciated. Thanks for all your efforts

VP Technology
DBS Bank, Singapore



On behalf of Follett and my team; we would like to sincerely thank you for going above and beyond. We really appreciate your hard work, dedication and above all, the results you’ve achieved. Thanks to Sunil and team for making the much needed SAM improvements. The first phase of improvements have yielded remarkable results; we look forward to the 2nd phase later this month. Thanks to Vikas and team for providing diligent and relentless support; simply outstanding. You’re combined efforts have resulted in a SAM rush that’s 100% smoother than we’ve ever seen. Please keep up the FANTASTIC work; we’re very appreciative of what you’ve achieved in a short period of time.
We look forward to working with you in the future.

Director, Course Material Systems
Follett Corporation



I'd like to add my thanks to Noel's for the superb job that both the Intersoft and CourseTracks/SAM teams have done this Rush. We have made a quantum leap forward in the level of service we are giving to our business owners, which translates into exceptional service that they can provide to our Customers, Students, Faculty and School Adminstration!

VP Merchandising and Course Materials System
Follett Corporation



This great job under tight timelines is due to the hard work of many individuals from QA, eFollett Dev, eFollett Admin team, and eFollett Tech Support including Haitham, Sheri, Marty, Ajay, Helen, Youan, Steve, and Lance. And we would not be here without the support of Mary, our BA, and our project manager, Alexis.
Congrats on a job well done everyone!

Sr. Product Manager, Online Consumer Commerce
Follett Corporation



I want to congratulate everyone and extend my sincere gratitude for an outstanding sprint review today. We worked very hard to deliver a great sprint and I’m ecstatic to inform everyone that our business users were very pleased with what they saw today. The team’s commitment, collaboration and keen focus on a common goal to deliver a high quality product was very evident throughout the sprint and certainly in today’s review. I believe that the key factors that contributed to this success were; team collaboration, shared vision and an unwavering commitment to exceed expectations. I cannot thank everyone enough for making this happen. Our journey will continue as we work together to deliver a world class application. I’m very confident in our ability to achieve this goal. Thank you team.

Director, Course Material Systems
Follett Corporation



I would like to point out that while I have worked with a number of offshore groups in the past, none of them come close to measuring up with your team's ability to deliver what was asked, when it was asked, and your overall attention to detail and quality. In my book, your team is second to none. A special thank you to all of the onsite leads and to Abhinav Batra; you have enriched our overall experience on the project with each of your personalities and we will sincerely miss working with you.

Last but not least, I hope that we can work together again in the future. I feel that this model has been tremendously successful and could be applied to any number of initiatives down the road.

Best of luck to you and your team!

Project Manager
Centric Consulting




We're happy to report the successful go-live of the Integration project. We would like to thank everyone's hard work and the long hours spent to make this project a success.

We enjoyed working with the whole IDL team and look forward to doing the same in the future.

Project Manager
Navaera




We have just been given tentative approval by the Ohio Board of Pharmacy (OBoP).

What this means is that we are able initiate a pilot phase to include 5 doctors.

We are only waiting for OBoP to validate the electronic sending of scripts to a pharmacy, which should happen in the next couple of weeks. This functionality has been used by OnCallData users for the past several years, so I anticipate no problems.

After the pilot, there shall be a phased e-prescribing rollout to all UHHS doctors.

This is a big milestone for InstantDx as we become the first portal based e-prescribing product in the country (world?) which we will leverage for similar projects.

Please pass along our appreciation to your entire team for making this possible.

Project Manager
InstantDx




You know I was reluctant engaging your organization for the java project since you did not have critical mass for java projects. Your flexibility and willingness to cater to our needs (allowing us to participate in the hiring practice, non-billable resources, getting the right hardware-software to match our environment, jump starting knowledge transfer, etc...) was your main advantage and it worked extremely well.

We are extremely happy with the cfTracker to Java team. We worked them hard under a tight deadline and they responded. Everyone did a great job. I would like to point out Shashank. He is the technical expert that we needed on this project - outstanding. You/We have a strong team and we want to keep them engaged and active. Similarly, the current cfTracker/SITS team has done a great job. The SITS reporting module, along with the .NET application housing reports, is top notch. Keep it up!!! We appreciate the team effort.

Project Manager
Citi Financial




I just wanted to pass on a note to this team to say "thanks" for all your hard work on this to date. I think you all are doing a great job. This has been a very smooth process so far and I am getting more and more confident about our relationship. Thank you.

VP
Centric Consulting




We had a great experience working with you guys. Shashank and Team showed a great spirit in completing the tasks on time. The past 18 months were full off challenges and tight deadlines. Amazing this is we never missed the deadline due to your hard work. We wish you a great success in your next assignment.

Project Manager
Citi Financial




I wanted to fill you and your team in on our launch... we had a very successful couple of days in New York City with various press and media activities. The domestic version has been really well received and over the past two days, we have hit new traffic highs, far out-reaching our previous highs from our international launches last year. So all in all, a good success so far and we hope for even more in the coming weeks.

A big thank you to you both and your team for your hard work and long hours the past few weeks in finalizing everything for us. It has truly been a team effort and we couldn't have gotten here without you!

Director, Interactive Marketing & Partnerships
US Travel Association